Insurance and warranty work
We are approved repairers for the insurance industry and warranty agents for most manufacturers. Whether your van has been in an accident or an appliance has failed under warranty, we can handle the claim for you.
Approved repairer for the insurance industry
Northside is an approved repairer for the insurance industry. Insurance claims are attended to within the normal timeframe of 5 to 7 business days. To get started, lodge the details through our insurance form and we will take it from there.
We work with these insurers
- RAC
- AAMI
- QBE
- SGIO
- APIA
What you will need for a claim
- Your details and preferred contact method
- Your caravan make, model, registration and VIN or chassis number
- The claim type (caravan, appliance or other)
- Proof of purchase and any supporting files (up to 8)
- Your insurer and claim number
How the claim runs
- You lodge the details through our form, or call the workshop.
- We confirm the claim with your insurer as an approved repairer.
- The claim is attended to within 5 to 7 business days.
- We quote the repair and keep you updated through the job.
Warranty agents for most manufacturers
We are warranty agents for most manufacturers, including but not limited to the brands below. For all warranty support enquiries, please call one of our team to discuss what options are available on (08) 9408 0986.
- Jayco
- New Age Caravans
- Lotus
- Retreat Caravans
- Dometic
- Coast to Coast
- Camec
Before calling, please make sure you have
- Contacted the manufacturer and/or supplier to confirm the product is within warranty.
- The relevant information ready, including but not limited to: caravan chassis number, product serial number and proof of purchase.
Ready to lodge a claim?
Use the insurance lodgement form to send us the claim details, or call the workshop to talk it through.